FAQ

Urgent Dispatch

Frequently Asked Questions

Find answers to our most frequently asked questions about our Dry Van, Reefer, and Liftgate services. Explore these FAQs to see how ASAP Connections, LLC keeps your small business moving 24/7.

General Questions

We provide Dry Van and Reefer transport 24/7 across the U.S., handling routes between all major metropolitan areas and regional hubs

We specialize in palletized goods, retail products, manufacturing materials, and perishable cargo suited for Reefer and Dry Van trailers.

Simply contact our 24/7 dispatch team via phone or email with your shipment details—origin, destination, weight, desired pickup date—and we’ll confirm availability

Our accredited people carry comprehensive cargo insurance and adhere to strict safety protocols to protect your goods against loss or damage throughout transit.

Priority & On-Demand Services

Any Dry Van or Reefer cargo requiring faster-than-standard delivery timelines—often available 24/7—qualifies for our ASAP expedited service.

Contact us 24/7 with your shipment details and desired pickup window. We’ll dispatch an accredited driver as soon as a truck is available.

No. We accommodate dedicated loads or smaller freight under our ASAP expedited services without minimum volume constraints. Accredited service always.

All expedited shipments include 24/7 accredited service and notifications, identical to our standard service but prioritized in the dispatch queue.

Pricing & Payment

Rates depend on distance, load size, service level (standard vs. expedited), and any specialized handling requirements such as temperature control or liftgate service.

We accept ACH bank transfers, credit cards, and, upon request, accredited quick-pay factoring options to expedite payment within 24 hours of delivery.

Absolutely. Once your delivery is complete, we email a PDF receipt and a signed proof-of-delivery document for your records. That’s accredited service.

No. All applicable fees—fuel surcharges, tolls, and accessorial services—are clearly outlined in your quote. That is our accredited service promise.

Rapid Response for Urgent Deliveries

Fast, reliable deliveries when you need them most – we’re just a call away!